Koala School

Privacy and Cookie Notice
Effective Date: 7/21/2024

Koala-nc LLC, including all forms representing the Kids of America Language Academy and its affiliates (collectively referred to as “Koala,” “we,” “our,” or “us”), is dedicated to safeguarding your privacy. This Privacy and Cookie Notice (“Notice”) outlines how we collect, use, and share information about you and your device (“Personal Information”) when you interact with our website or applications (the “Site”). By using the Site, you consent to the practices described in this Notice.

1. Information We Collect

a. Information You Provide
We collect Personal Information that you voluntarily provide when interacting with the Site. This includes:

– Application Forms: Information such as your name, address, email, phone number, employer, and details about the child applying, including their name, birth date, gender, and academic history.
– Contact Us Forms: Details provided when you reach out to us through the “contact us” form.
– Account Registration: Information including your username and password if you create an account with us.
– Employment Applications: Information submitted when applying for a job.
– Forums: Any Personal Information shared in message boards, blogs, or chat features.

b. Information from Use of the Site
We collect Traffic Data through automated means as you use the Site, including:

– IP Address: Your IP address, browser type, and reference site domain name.
– Device Information: Details about your computer or device used to access the Site.
– Usage Data: Patterns of Site usage, which helps us improve the Site and tailor your experience.

c. Data about Children
Our Site is not intended for children under 13. We do not knowingly collect Personal Information from children under this age and will delete such information if discovered.

d. Sensitive Information
Unless specifically requested, please avoid sending us sensitive information such as racial or ethnic origin, political opinions, health details, or criminal history. If such information is provided without request, we may, at our discretion, erase it.

2. How We Use Your Information

We use the information we collect for various purposes:

– Processing Requests and Applications: To handle requests, inquiries, and applications. For example, if you request a tour or fill out an application form, we use the information to fulfill your request.
– Managing Accounts and Relationships: To manage accounts, provide access to portals, and communicate important updates regarding our services or your child’s enrollment.
– Interactive Features: To enable participation in forums, message boards, or chat features.
– Internal Business Purposes: For operational needs such as improving the Site, verifying identities, preventing fraud, and managing business activities.
– Employment: To evaluate job applications and consider candidates for future positions.
– Advertising and Marketing: To deliver and measure interest-based advertising, and to conduct market research.
– Legal and Contractual Compliance: To adhere to legal obligations, enforce terms, and protect our rights.

3. Sharing Your Information

We may share your Personal Information with:

– Affiliates: To support the purposes outlined in this Notice.
– Service Providers: For functions like hosting services, analytics, and customer support.
– Forums: Information shared in interactive areas is visible to other users.
– Business Transfers: In the event of a merger, acquisition, or other business change.
– Legal Requirements: To comply with legal processes, respond to authorities, and enforce our policies.

4. Cookies and Passive Collection Technologies

We use cookies and similar technologies to enhance your experience on the Site:

– Cookies: Small data files stored on your device to remember preferences, track usage, and deliver personalized content.
– Device and Browser Information: Data such as MAC address and browser type.
– IP Address: Used to analyze usage and diagnose technical issues.
– Monitoring Tools: Technologies like web beacons to track visits and improve the Site.

5. Interest-Based Advertising

We may use your online activity data for targeted advertising. Third-party partners help us deliver ads relevant to your interests. You can opt-out of interest-based advertising through industry opt-out programs.

6. Security

We implement reasonable measures to protect your Personal Information but cannot guarantee complete security. It is important to be cautious about the information you share with us.

7. Data Retention

We retain Personal Information as long as necessary for its intended purposes or as required by law. Even after deletion, information may remain on backup media.

8. International Transfers

We may transfer Personal Information across borders. We take steps to ensure that adequate safeguards are in place for data protection.

9. Your Rights and Choices

– Opt-Out: You can opt-out of direct communications or cookie processing as described in this Notice.
– Access and Control: Contact us to access, correct, or delete your Personal Information. Note that certain functionalities may be affected.
– California Residents: Review the Privacy Notice for California Residents for specific rights.

10. Links to Third-Party Sites

The Site may link to other websites. We are not responsible for their privacy practices or content. Review their privacy policies for details.

11. Updates to This Notice

We may update this Notice to reflect changes in our practices or legal requirements. Updates will be posted on the Site, and your continued use signifies acceptance of the changes.

12. Contact Us

For questions about this Notice or your Personal Information, contact us at:
– Email: contact@koala-nc.com or privacy@koala-nc.com